Customer Feedback Form

We are always grateful to receive your comments about your experiences with TimeTools products and services. Whether it’s good or bad, a complaint or praise we benefit from listening to you so that we can improve what we do.


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A Selection of Customer Comments

Just installed our first SR9210. We were quite surprised about the craftsmanship and quality of the product. The software seems to be engineered very well too. We were able to complete the set-up within a time frame of one hour from first power on to full configuration – and we wrote the documentation for our configuration in parallel. We are using GPS, DCF-77 and three pools for fail-over reasons. Did some fail-over tests too – everything worked as expected. If anyone asks me for advice on a ntp time server, my answer will be: go to TimeTools and place your order. Thank You very much.
Matthias Petz,
ICT Systems Engineer and Project Manager
Strüby Konzept AG, Sweden


I just wanted to compliment your company on the product (SR9750). The thing runs rock solid, and it’s far less costly than some of the more well known dedicated GPS-NTP servers. If anyone asks me for a recommendation, I’ll pass them your way.
Chris Taylor,
IT Manager,
Nanshu Densetsu, Japan


The radio clock will be used to distribute time synchronisation packets around the network in the mission control systems. There are several sites, and many computers involved in monitoring and control, and it is vital that they all have a very good time correlation. As there are multiple time zones on Earth involved, as well as Mars local time, and spacecraft time, everything is coordinated using UTC. We have previously experienced problems synchronising using internet servers, so a local time source derived from the Rugby signal is the easiest solution.
Flight Operations Team
National Space Centre, UK


 More Customer Feedback.

TimeTools specialises in providing NTP Servers, Time Servers, Synchronised Time Displays and other computer timing solutions to organisations world-wide, including USA, UK, Japan, France, Germany, Italy, Spain, Portugal, Netherlands, Ireland, Sweden, Normay, Australia, Middle East and Africa. TimeTools customer reference list includes a number of prestigious companies, including: Rolls Royce, Shell, Siemens, Nokia, NASA, Bank of England, BAe Systems, British Telecom, Motorola, Coca-Cola, BBC, Inland Revenue, HMGCC and more.

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